Who We AreBecause your business is always evolving, you need a reliable and reactive partner

We are J.M Teleservices smart data & voice services from Mauritius.. We provide professional solutions adapted to your needs, easy to use and fully customizable.

We are a young, dynamic and experienced team that already count in our client portfolio very important players in Media, Insurance, Technology & Telecom sectors in Mauritius, France, Reunion Island and Madagascar.

By implementing our solutions you will gain in visibility and productivity all along the chain, streamline your workforce and marketing costs, while increasing your sales.

We also support foreign investors in their desire to use Mauritius as a strategic platform of choice to implement their activities by providing our expertise in the creation of call centers & Telephony architecture.

J.M Teleservices has been created in 2013 as a service provider specialized in telephony & software to help manage the relationship between companies and their customers. Today, we also help domestic and international companies to leverage their technology with analytic tools to measure, understand and improve their entire customer experience, especially for sales, marketing and customer service. Understanding and improving the entire digital customer journey is the key today to customer loyalty.

0

HAPPY CLIENTS

0

SERVERS

0

DEDICATED STAFF

0

COFFEE A DAY

Let's Meet J.M Teleservices

Our offices are conveniently located a minute away from Ebene Ciber City, in Quatre bornes, with all the commodities.
Want to meet up or join us for a tea or coffee ?
We will be pleased to welcome you at :

Goliva Court,
3rd Floor, St Jean Road,
Quatre Bornes
MAURITIUS

How we can helpOur Products and Solutions allow you to work smarter and more efficiently

Our expert team specialized in Telecom, IT architecture, Sales, Process & Customer Relations, is committed to your success & driving your business forward.

Whether your needs are Telecom or Customer Relations related, we will work with you to design a tailored solution so you get up and running in a matter of days.

To meet your needs growth

We accompany & help you at every stage to enable and support growth in your company.

  • Growth
  • Sales

We help you implement Products & Solutions especially designed for flexibility and easy integration with your existing platforms.

Innovate and get to the next level with our Multichannel Contact Center platform, Workforce Management, Sales force automation, POS systems, Ticketing and Customer support solutions & products.

Our Approach & Philosophy

CUSTOMERS FIRST

INTEGRITY

BEST BUSINESS SOLUTIONS

COMPETITIVE PRICES

Our Services & Solutions

Customer Management & Experience enhancement.
ChatBots

Informing, Training, lend your workforce a helping hand while building a better customer experience.

read more
POS (Point of Sales)

Build customer loyalty, grow sales & lower yours costs by managing your orders, inventory and tracking your sales in Real time all in one!

read more
Workforce Management

Project Planning, Budget control, Staff training, Transform & Automate how work gets done !

read more
Multi Channel Contact Center

Experience the most reliable Software management & innovative AI powered Contact Center platform.

read more

How We Work

Introductory Phone Call
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
Face to Face Meeting
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
Your Financial Life Plan
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
Strategize
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
Implementation
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
The Final Step
Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna liqua. abore et dolore
Request Call Back

Our Products

Appointment reminders, rescheduling, Booking confirmation (Texts & Voice)

With our programmable & Automatic Reminders, send notifications to your customers directly from your CRM or Booking platform, save time and reduce no shows by more than 80%.

Phone numbers

Present your business as if it was local with Geographic numbers. Monetize your digital content with premium numbers (France only).

Masked phone numbers

Protect the privacy of your clients by keeping their phone numbers private.

Networking infrastructure & IT Consulting

We help you build and scale your networking infrastructure.

Surveys

Collect, analyze your customers feedback and enhance your customer experience through group or personalized surveys.

IT maintenance

We provide our expertise to help you grow your business on site from our office.

Internal & Sales Process Setups

We help you create and enhance your internal & sales processes so use when converting prospects from a lead to a customer.

VOIP Phone systems

Yealink…

Headphones

Jabra professional headsets

They Trust Us

Our partners testimonies

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

John Doe
Employee, Acme Dev

Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.

Jane Doe
Graphist, Acme Dev
Trusted partners

Latest from our blog

Let’s Work Together

Adipiscing elit, sed do eiusmod tempor inciunt ut labore et dolore magna liqua.abore et dolore incididunt ut labore et dolore magna